Fulfillment services are common in the world of warehousing, even though they different greatly from warehouse to warehouse. If you need of someone to handle your logistics and product distribution, you should explore the different fulfillment services they have to offer. They may end up transforming your inventory management for the better.
Let’s take a closer look at what order fulfillment really is so you can see what they will do for your business.
What Are Fulfillment Services?
Fulfillment services take care of the “extra steps” that happen when someone places an order through your company. Rather than using your warehouse as a basic storage facility, you can make it an active part of your team. From order processing to customer service and support, your fulfillment center will do all the background work for you so you can focus other parts of the business.
Types of Fulfillment Services
- Order Processing
- Customer Service (Including Phone Calls, Emails, Standard Mail, and More)
- Stretch Wrapping
- Bubble Wrapping
- Labeling and Tagging
- Repacking and Re-boxing
- Strapping and Banding (Both Plastic and Metal)
- Shipping through UPS, RPS, or FEDEX
- Pick, Pack and Kitting Assembly
The Benefits of Third Party Order Fulfillment
What’s the point of order fulfillment services? While this may seem like an unnecessary expense, it can actually boost your profit margins considerably – if you work with the right company. The point of fulfillment services is to streamline your order processing and inventory management. Rather than moving products through your warehouse your own, the warehouse itself does all the work for you. You don’t have to have a separate team hand to sort through products in a different location, and you don’t have to worry about any of the aftermath that comes with sending products to your customers. You can monitor your customer satisfaction and efficiency rates and watch other people do the tedious work for you.
Since the products are already located at the warehouse, it makes sense to have that warehouse complete your orders for you. This will save you money in shipping, labor, packaging, and much more. You could use this as an opportunity to lower your prices and increase your profits at the same time.
As long as you work with a qualified fulfillment center, you can trust that they will know how to handle customer complaints and returns that may come up after shipment. Their team will take time to learn about your products so they can adequately serve your customers your behalf. At Overflo, we work with the best people in the industry to ensure that our clients always have a positive experience with our team. In other words, we hire people who will provide the highest level of care to your customers so you never have to worry about your satisfaction levels.
Which Fulfillment Services Are Right for Me?
Some businesses need more fulfillment services than others, depending the nature of their business and the clients they serve. Processing an order for an individual buyer is a lot different than packing crates worth of items to send to a retailer. To find out which fulfillment services you will benefit from most, give us a call and speak to one of our representatives. Together, we will figure out exactly what it will take to get your business running smoothly.
Contact Overflo for your fulfillment services needs.