5 Common Order Fulfillment Services

Outsourcing your order fulfillment services can save you time, money, and stress when it comes to packing and processing orders for your business. The term "order fulfillment" covers a wide range of processes and procedures, depending on what the needs are for your business. In the guide below, we will go over five of the most common order fulfillment services for you to explore so you can get a better idea of the opportunities available for you.

Packing

Since your inventory is already stored at our warehouse, it only makes sense for us to carry out the packing for you. We will prepare your products for shipment with the delicate care that your customers expect. You don't have to worry about shipping out the products just to package them off-site when we can do all of that for you. Whether you need to pack individual items or complete crates of products, we can take care of the organization, stretch wrapping, palletizing, and more.

Tagging and Labeling

Tagging and labeling are some of the most crucial components of a proper inventory management system. By giving each product or set of products the right label or tag, we can effectively get your products where they need to be, when they need to be there. As we pack up your orders for you, we will label them with the appropriate information to delegate them through the warehouse or in the shipping process. We use state of the art tags and labels to maximize efficiency and minimize the risk of human error.

Tracking

Because of our effective labeling process, we are able to track your orders from the time they arrive at the warehouse to the time they leave the facility. We use real-time inventory management software to keep you up to date about how your orders are progressing. You'll know exactly where your inventory levels are at any given time, and you can see clearly that your customers are being taken care of. All the while, we'll be doing our own tracking to stay ahead of the demand and keep your orders fulfilled on time.

Shipping

We have a variety of shipping options to fit your needs. From drayage services and cargo shipments to standard shipping through UPS or Fedex, we can help you get your products to your customers. Our warehouse is located within minutes of all piers and marine terminals, and we send shipments out daily to Delaware, Maryland, Pennsylvania, New Jersey, and Virginia. Your orders will be in good hands from start to finish.

Customer Service

Perhaps the most needed but often order fulfillment service we have to offer is customer service. We have a whole department of people who dedicate their time to helping your customers feel like they are well taken care of. We can answer questions your customers may have about their order, and we can process any complaints that may come in. You'll be informed every step of the way, and you can rest assured that your clients are in good hands.

To learn more about order fulfillment and the other services we have to offer, give Overflo a call today at 1-800-626-0616.

 

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