Order Fulfillment FAQs

If you have never explored the idea of outsourcing your order fulfillment services, you may have a lot of questions about how the process works and how you can benefit from it. There are a lot of benefits to come from order fulfillment, depending on what your needs are as a whole. To ease your worries about this process though, check out these order fulfillment FAQs so you can be a knowledgeable business owner.

What Are Order Fulfillment Services?

Order fulfillment covers a wide range of services that correspond with distribution and inventory management. Essentially any procedures that are needed to process your orders could be considered "order fulfillment services." Some examples of this include:

  • Packing
  • Re-packing and Re-boxing
  • Stretch Wrapping
  • Palletizing
  • Tagging
  • Pick, Pack and Kitting Assembly
  • Labeling
  • Bubble Wrap
  • Strapping and Banding (Plastic and Metal)
  • Shipping, Including UPS, RPS, and FEDEX
  • Customer Service

You may not need all of those to run your business, but you will probably need a combination of them. By trusting one company to take care of all of these services at once, you can consolidate your resources and focus your energy on other areas of running your business.

Will Outsourcing My Order Fulfillment Take Control Away from Me?

Some business owners worry that using order fulfillment services will mean that they are no longer in control of their business. This is far from the case. Yes, you are entrusting another company to handle services on behalf of your company, but you will be informed about this the whole way through. As long as your fulfillment provider uses modern technology for asset tracking, inventory management, etc., you will be completely informed about your order fulfillment every step of the way.

Is Order Fulfillment Worth the Money?

As with any business investment, you may wonder if spending money on order fulfillment is worth the effort. Why outsource something you can do yourself, right? When you think about it though, it often costs more to run order fulfillment in-house when your products are being stored elsewhere. This also leaves you responsible for finding competent people to handle your customer service, order tracking, shipping, and more. Here at Overflo, we already have a full team of experts in their fields who can handle your order fulfillment needs, and we have your products in our warehouse, ready to go where you need them.

Simply put – your stuff is already here. You can streamline your order processing by letting us carry out your fulfillment as well. Maximize efficiency and productivity for a minimal investment, and you'll get a great return on your money each and every time.

Can Order Fulfillment Be Combined with Other Services?

Absolutely! In fact, we encourage you to take full advantage of the services and solutions your distribution center has to offer. Think beyond the storage and consider what you need to run your business as a whole. Would those services be best completed at the warehouse where your items reside? If so, you can bundle everything you need together and increase your customer satisfaction at the same time.

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